Sonos Promises to Recommit to Software Quality and Customer Experience After App Disaster
Sonos today announced a series of new commitments that are meant to demonstrate the company’s “renewed focus” on software quality and customer experience. The announcement and an accompanying video from Sonos CEO Patrick Spence come as Sonos tries to ameliorate the negative experience customers have had with the May Sonos app update. Going forward, Sonos … Read more